How mandates work
Your agent spends from your bank, not from a wallet
Two ways to let an agent pay
Spending from your bank versus a prepaid wallet
| Question | From your bank, under a mandate | From a prepaid wallet |
|---|---|---|
| Where your money sits | In your own bank account, until a payment is made | In the wallet, after you top it up |
| Topping up | Never needed | Every time the balance runs low |
| If the agent tries to overspend | Refused by the caps; above ₹2,000 you are asked | It can spend whatever is in the wallet |
| Stopping it | Revoke in the consent centre or your UPI app | Close the wallet and ask for the balance back |
| Proof of each payment | A signed receipt and your bank statement | The wallet's own history |
The bank side
The Indian payment rails underneath
- Next
UPI AutoPay
You approve a recurring mandate once in your UPI app with your PIN. Later debits stay within the maximum you approved, usually with a notice before each debit, and you can pause or cancel it in your UPI app at any time.
- Next
e-mandates
The same idea through netbanking or a debit card, often used for larger or less frequent amounts.
- Planned
UPI Reserve Pay
A set amount is blocked in your account for an agent; payments are taken from the block as needed and the rest stays yours. Your money does not leave your account until a payment is made.
Next: being built now with the first planned payment integration, Razorpay, in test mode. Planned: when the payment aggregator enables it for us.
What TatvaPay adds
The agent layer on top of your bank mandate
- Next
Caps
Per payment and per month, with an end date. - Next
Where it may spend
Kinds of merchant, or named sellers. - Next
Your approval above ₹2,000
The default threshold. Agents cannot change it. - Next
Rules decide, not AI
Versioned rules approve or decline; AI only explains. - Next
Consent centre
Every agent and mandate in one place: pause or revoke. - Next
Signed receipts
Mandate, quote, approval and bank reference, verifiable.
Questions
Common questions
Does TatvaPay hold my money?
No. TatvaPay holds no RBI licence and never holds funds. Payments are made by licensed payment aggregators (first planned integration: Razorpay) directly from your bank.
What if my agent tries to spend more than I allowed?
The payment is refused. If it is inside the caps but above ₹2,000, it waits for you to approve it on your phone.
Can the agent change its own limits?
No. Only you can change a mandate, and changing it means authorising it again.
How do I stop it?
Revoke the mandate in TatvaPay's consent centre. For UPI AutoPay you can also cancel it in your UPI app.
What are the limits on UPI AutoPay and Reserve Pay?
The maximum amounts, notices and when extra authentication is needed are set by NPCI and your bank, not by TatvaPay, and they change over time. We show the limits that apply when you set up a mandate.
Is this live?
Not yet. Mandates, caps, approvals, the consent centre and receipts work in our sandbox with fake rails. Real UPI AutoPay mandates are being built with the first planned payment integration.
- Notices and limits come from NPCI and your bank.
- We never take card numbers, PINs or OTPs.
- Nothing here is legal advice; details are being confirmed with counsel.
TatvaPay is a technology service provider. It holds no RBI licence and never holds customers' funds: payments run on licensed payment aggregators (first planned integration: Razorpay) and forex through an AD Category-II partner.